Privacy Policy

Last updated: September 9, 2026

DV Serve U LLC ("DV Serve U," "we," "us," or "our") provides mobile pressure washing, exterior cleaning, and roof rejuvenation services in Chesterfield, Richmond, and the surrounding Virginia area. This Privacy Policy explains what information we collect, how we use it, and the choices you have.

Information We Collect

We collect information you provide directly to us, such as when you call, text, or chat with us to request an estimate or schedule service. This may include:

• Your name
• Phone number
• Email address, if provided
• Service address and property details relevant to your estimate
• The content of messages you send us through call, text, or chat

We do not use website forms to collect information. Information is collected only when you choose to contact us directly by phone, text, or chat.

How We Use Your Information

• To respond to your request for an estimate or service
• To schedule and carry out the service you've requested
• To follow up about your service, including appointment reminders and job status updates
• To send occasional offers or updates about our services, where you've agreed to receive them
• To maintain accurate business and customer records

SMS & Text Messaging

If you text us or provide your mobile number to schedule service, you may receive text messages from DV Serve U related to your appointment, estimate, or service updates. Message and data rates may apply. Message frequency varies.

• Reply STOP at any time to opt out of text messages.
• Reply HELP for assistance.

Mobile opt-in information and phone numbers collected for SMS purposes are not shared with third parties or affiliates for marketing purposes.

How We Share Information

We do not sell your personal information. We may share information with:

• Service providers who help us operate our business, such as our scheduling and customer relationship platform
• Professionals or authorities where required to comply with the law

Data Retention

We retain customer information for as long as needed to provide our services, maintain business records, and comply with legal obligations.

Your Choices

You can ask us to update, correct, or delete the information we hold about you, or opt out of marketing messages at any time, by contacting us using the information below.

Children's Privacy

Our services are intended for adults. We do not knowingly collect information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page reflects the most recent revision.